(Well, you can, but you’ll just be sending a password reset email to whatever email address the hacker attached to your account). And if you don’t have access to the email linked to your account, you can’t actually follow any of the above steps. The most nefarious hackers won’t just change your password - they’ll change everything, including your username and the email address associated with your account. What do you do if hackers changed your email address? Tap on “Need More Help” and the app will walk you through the rest of the process to recover your account by using the email or username to recover the account. On iOS, there’s no such arrow and you go right to the next step. The process varies slightly by the device you are using - on Android, you’ll need to tap the arrow icon in the top right after entering your username or email.
